Union Jack Removals
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|Tallbear wrote on Wed 9 November 2016 ...|
The rating doesn''t go down low enough for my opinion of this company.
One year ago we contracted them to move our belongs from the UK to our new home in Spain. Several expensive items were damage however when making a claim against their insurance company we found they weren''t cover due to "complications" between them and Allianz.
Regardsless of numerous emails, reporting them to OMIC after a year we are still waiting for them to pay up. Any communication we have with them is responded to be them saying "we have passed your email to our lawyer" this lawyer is meant to be taking legal action against Allianz. There have Ben numerous lies and misleading comment made by the staff at Union Jack, always dodging the issue or question. The seem to have no idea regarding customer service, all they are intent on doing is conning more people to use them, while hoping past customers will just give up. They have a legal responsibility under the contract we had with them to pay us for damaging our items and the claiming from their insurance. Unfortunately as they lied and have been caught out they are doing all the can to not pay us. I expect in the new future the company will "Re-Invent" it''s self some past debts are written off.
YOU HAVE BEEN WARN ABOUT THIS COMPANY. UNFORTUNATELY FOR ME......
About the reviewer (Tallbear) ...
Became a member on Jul 15, 2016 and has since viewed 14 pages.
|addo109 wrote on Wed 8 May 2013 ...|
I would suggest that anyone thinking of using Union Jack - Be aware that if you have any problems, do not expect them to help sort it out or respond to your phone-calls or emails.
Removal guys were fab but customer service is very poor. My furniture was 7 days late and not even an apology.
for 1,600 euros cash I find it hard to understand how a company can provide such a terrible service.
About the reviewer (addo109) ...
Became a member on May 08, 2013 and has since viewed 7 pages.
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